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Installation

Installation

Almost no products are sold pre-assembled – most products will require some degree of assembly, either for self-assembly or professional assembly.

 

Self-Assembly

Full assembly instructions and fixing kits will be delivered with the product as required.

You will need some basic DIY knowledge and some practical ability.  We suggest you read the instructions through first before attempting to assemble the building. You will need tools such as a drill, hammer, screwdrivers, saw, step ladder, etc.

If you would like a copy of the instructions prior to placing an order or ahead of delivery, please let us know.

 

Professional Assembly

Some products have the option to be installed by the manufacturer by a professional fitter. This is offered at an additional cost.

The installation team will require a firm, level base of concrete or paving to be ready and available for them onto which they will assemble the product. In most cases there should be a gap left around the product between fencing/hedges/walls in which the fitters can work – and in which you will be able to gain access to the item for ongoing care, treatment application, etc.

The manufacturer will make every effort to ensure the base is suitable and may request photos.  If when the installation team arrive, the base is deemed to be unsuitable and they are unable to start, or complete the task an abortive installation charge will be made. This will need to be paid before a revisit is planned or before the installation team return.

If the base is deemed to be unsuitable but you instruct the installation team to continue, they may ask you to sign a disclaimer and any warranty will be void.

If you need any help or advice please don’t hesitate to contact us.